Specifications

Country Relevant
5-24 AltiContact Manager Administration Manual
Setting Toll Call Prefixes
AltiContact Manager uses the Toll Call Prefixes to determine the type of
outside call and imposes restrictions when necessary. For example, if the
international toll call prefix is 011 and a user attempts to make an
international call from an extension without international call privileges,
the call will be terminated as soon as the user dials 011 after the trunk or
route access number. The caller hears an error tone.
The toll prefixes set here should match the dialing plan prefixes for the
country set in the General tab (see “Setting General Parameters” on page 5-
2). You can set the following toll call prefixes.
• Domestic. The dialing plan for your country or region. For example,
type in a 1 for 1-plus dialing within the U.S. dialing plan (also known
as the North American Numbering Plan).
• International. The prefix used for international calls. For example,
this is 011 for international calls made in the USA.
• Other. Flexible and variable uses, such as a string of digits to be
considered non-local.
Setting Emergency Numbers
In the event that a person dialing a number in an emergency (911, for
example) forgets to press the trunk access code to dial out, entering the
number in the Emergency Number field will have the system
automatically find the trunk access code to seize the call. You may enter up
to three (3) emergency numbers in the appropriate fields.
Note: When using this option, make sure your system’s trunk access code
is available.
Setting the TDM Bus Mode
The TDM (Time Division Multiplexed) bus allows for routing data to be
carried at a steady rate. Depending on your T1/E1 trunk configuration, the
system will automatically select one of the following companding schemes
to optimize your system’s TDM bus mode:
• A-law - typical standard used in Europe
• u-law - typical standard used in the U.S. and Japan.