User guide

AltiServ User Guide 39
Voice Mail
While logged on to the IP extension, all calls to your extension will be
routed to the IP extension, and all calls you make will be treated as calls
originating from your extension.
While logged off the IP extension, all calls to your extension will be routed
to voicemail unless you change your default call handling settings.
Important:Log off the IP extension when you no longer wish to use it.
Otherwise, incoming calls may be routed to another user in the
event that you lose your Internet connection.
One Number Access Options
An extension user has the option of enabling or disabling One Number
Access through the AltiGen Voice Mail System. The user will hear a
specific system message depending on how the extension is configured.
If ONA is not configured (Enable One Number Access check box is not
selected in the Answering Page of Extension Configuration), the system
will say the option is not available.
If ONA is available and the Disable button is selected in ONA page of
Extension Configuration, the system will allow you to access ONA options.
Press 4 at the Main Menu to hear the Personal Options menu, then press 9
to access ONA options, then press:
• 0 to disable ONA
• 1 to enable ONA for any time of day
• 2 to enable ONA for business hours only
• 3 to enable ONA for non-business hours only
• 4 to enable ONA based on your pre-configured schedule
Dynamic Messaging
The AltiWare/ACM system provides special Dynamic Messaging features
to provide support for business travelers who need these remotely enabled
functions.
The Zoomerang feature enables you to return a call with the push of one
button while you are in the AltiGen Voice Mail System. Private Messaging
provides a way to leave a private message for callers who are difficult to
reach.