User guide

AltiServ User Guide 13
Telephone Features
• System CallBack over IP Trunk
• Calling Out from Voice Mail
• Zoomerang—allows the caller to leave a different extension
number as the callback number. If the callback number of a call
from another AltiWare/ACM system is available and automatically
captured, the AltiWare/ACM system only announces the extension
number but connects to the correct remote AltiWare/ACM system.
• Dial Last Caller—the AltiWare/ACM system will use an IP trunk
to dial the last caller if that call was received via an IP trunk.
• Call Restrictions
• Speed Dialing—be sure to enter all appropriate prefixes such as IP
trunk access code, Dialed Digits, etc.
• Call Accounting
• Caller ID—displays location and extension number. If an
incoming call is from an unspecified IP host, the IP address is used
instead of location name.
• Voice Mail
• Microsoft Exchange Integration
• AltiConsole Client Support—you can use AltiConsole to handle
calls to and from IP trunks.
• AltiReach Support—all features accessible via AltiReach (One
Number Access, Message Notification, etc.) can be used with IP
trunks. Call View and Workgroup View windows also show call
activities over IP trunks.
• AltiView / AltiView IP Extensions