Specifications

AltiView Manual 51
Configuration
Note: The call being transferred must originate from an AltiWare system
running 5.0 or later.
Disable Auto Format—If the AltiWare server’s country code is US/
Canada, AltiView automatically adds the long distance/international
dialing prefix (corresponding to the server’s country code) when returning
a call from voice mail or when making a call from Call History. To prevent
this, check Disable Auto Format.
One Number Access (ONA)
If you are expecting calls that you want to receive regardless of where you
are, you can have the system forward those calls to you. You must specify
the Caller IDs for the calls you want forwarded, and the numbers where you
can be reached.
If the system is unable to connect the call (can’t identify a Caller ID or can’t
reach you at any of the numbers you specify), the call is sent to your voice
mail.
When you answer an ONA call, you may be required to enter your
extension password, depending on the configuration for your extension set
by your system administrator
Before You Set Up ONA
• ONA must be enabled for your extension by your system
administrator.
• The settings on your AltiView Call Handling tab must not conflict
with ONA. Specifically:
— Enable Do Not Disturb must not be checked. If it is, when your
line is busy, all calls will go into voice mail and not to the ONA
forwarding numbers you specify.
— Enable Forward to must not be checked. If it is, all calls will be
forwarded according to this setting.
See “Call Handling” on page 54 for details on these settings.
Setting Up One Number Access
To set up one number access,