Specifications

Records and Data Schema
CDR Manual 61
Records and
Data Schema
RTM Data Schema
Table 4: RTM Data Format
Database
Element
Definition Type Specification/
* CDR Client
Field
Workgroup Data
NodeID Server ID (System ID)
assigned to an AltiWaresystem
in AltiAdmin/ACM Admin
ULONG value: 1–100
Date Day information ULONG *Timevalue
Time Time interval short minutes
*Periodvalue
WGNum Workgroup Number UCHAR
(8)
MaxWaitTi
meInQ
Longest waiting time in queue
during searched time interval
short *Queue is not
an accumulated
value; it is
recorded at a
specific pointin
time.
PeakQLen
gth
Maximum queue length since
midnight
short
PeakWaitT
imeInQ
Maximum queued time since
midnight
ULONG
QLength Number of calls routed into the
queue; if a call is recycled into
the queue after RNA, the count
is increased
short * Calls in
Queue
DurationIn
Q
Time calls waited in queue
during searched time interval
before being abandoned or
answered
ULONG *It is not an
accumulated
value, it is
recorded at a
specific pointin
time.