Specifications

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58 CDR Manual
Table 2: CDR Logon-Off Format
LogoffRea
son
Logoff reason code UBYTE
URL URL when “call” is initiated by
AltiWeb user clicking the make-
call button
UCHAR
(255)
UserData Agent input UCHAR
(255)
CallEnd For indication of the last record
of a call
UCHAR
LocalStart
Time
Outgoing call: Timestamp when
caller receives ringback, busy or
connect signal
Incoming call: Timestamp when
AA picks up
String yyyymmddhhm
mss
LocalEnd
Time
Timestampwhencallis
disconnected
String yyyymmddhhm
mss
Database
Element
Definition Type Specification
NodeID Server ID (System ID) assigned
to an AltiWare system in
AltiAdmin/ACM Admin
ULONG value: 1–100
SessionID Session ID: a unique number,
usually 9 digits or larger, assigned
by AltiWare to a call
ULONG
StartTime Timestamp when workgroup logs
on, logs off, is ready or not ready
ULONG value
EndTime Timestampwhencallis
disconnected
ULONG
AgentNum Agent extension number UCHAR
(8)
Table 1: CDR Call Format
Database
Element
Definition Type Specification