Specifications

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56 CDR Manual
Tenant Tenant name for trunk UCHAR
(31)
AccountC
ode
Account code UCHAR
(11)
1—10 digits in
length
AADurati
on
Duration in seconds an incoming
call is connected to the Auto
Attendant/IVR; multiple
connections to AA/IVR in a
single session produces multiple
records
ULONG
RingDurat
ion
Duration in seconds a call is
ringing and in workgroup queue
ULONG
QueueDur
ation
Durationinsecondswhenacall
stays in a queue.
ULONG
VMDurati
on
Durationinsecondsafteracall
goes into a voicemail box;
includes greeting, false attempts
at messages, successful message,
and review of message
ULONG
VMRecDu
ration
Duration in seconds of recording
time for a VM message that was
completed
ULONG
HoldDurat
ion
Duration in seconds while a call
is on hold
ULONG
TalkDurat
ion
Duration in seconds of talk time ULONG
RecordDu
ration
DurationinsecondsofNOVO
recording
ULONG
Table 1: CDR Call Format
Database
Element
Definition Type Specification