Specifications

CDR Manual 35
Records and
Data Schema
C HAPTER 5
Records and Data Schema
This section contains explanations of the CDR search results records,
including the data schema and a Glossary of terms.
Important!
The following types of records included in WG CDR are not included in
WG RTM:
• Call Monitor - WG Call Monitor/Barge-in (Supervisor Silent
Monitoring/Barge-In)
• Voice Mail - WG leaves message at another extension in the same
system
• Forward - call forwarding
• Ring No Answer - caller is a WG agent; outgoing WG Call to a RNA
number
• Voice Mail Access - caller is a WG agent; voice mail access to WG
(login to WG VM and check voice mail)
• All Trunks Busy
• Park