Specifications

Overview
AltiContact Manager Administration Manual 1-19
1. Overview
• Mail Forwarding - allows you to forward mail (email and voice mail)
to an SMTP-based mail server. The destination server address should
be the address of the SMTP server to which all mails should be
forwarded. This address can be an IP address such as 100.200.101.201,
a domain name such as altigen.com, a fully qualified domain name
such as symphony.altigen.com or a machine name such as symphony.
• Mixed-Media Messaging - allows users to combine multiple forms of
communication (such as voice mail, email, data file, etc.) into a single
e-mail message. The user can record a voice message using a
telephone handset or microphone on a multi-media PC and attach it to
the AltiGen Voice Mail System for delivery to an internal user (LAN)
or an external user (internet) who can listen to it from the PC. The
recipients of the AltiContact Manager system also have the option of
listening to annotated messages from the handset.
• Remote Download of Messages via Internet - allows users who are
traveling and/or working at home to download all new voice and email
messages in their the AltiGen Voice Mail System Post Office Box via
a local internet access line.
• Support of Internet E-mail Standards - allows the user to send and
retrieve email using any SMTP/POP3 e-mail client.
System Administration Features
System Administration features include:
• Access Restriction - allows administrators control over system user
access to features and trunks.
• ACM Remote Administration - a version of the AltiContact Manager
Administrator application that can be installed on a Windows 2000 or
Windows NT 4.0 client computer with Service Pack 6a (or higher)
installed and used on the LAN to remotely administer one or more
AltiContact Manager systems. If there is no firewall on the LAN where
AltiContact Manager resides, ACM Administrator can be installed and
used to manage AltiContact Manager over the Internet from a remote
site as well. This also allows the ACM Administrator on the
AltiContact Manager to be closed without affecting the telephony
functions that continue to run in the background on the server.
• ApplyToFeature- applies changes (only the field that was changed)
to multiple extensions, trunks or channels instead of having to change
them one at a time.