Specifications

Index
AltiContact Manager Administration Manual I-3
Index
call detail reporting 1-20, A-1–A-17
call forwarding 1-6
from voice mail 1-16
call handling 13-28, 13-30, 14-17,
15-16
for workgroups 15-16
huntgroup 14-17
incoming 13-28
Call Log view window 4-9
call log window 4-9
call park 1-7, 1-10, 1-24
call parking 5-4
call pickup 1-9
workgroup 1-11
call recording 12-6
call reports 5-16
call reports, external 5-19
call restrictions 5-12, 13-26
call restrictions, extension 13-26
call route request data 25-7, 25-17
call route response data 25-7, 25-17
Call Router
testing 25-28
Call Router Advanced 25-9
call routing 1-13, 7-20
call view 1-18
call waiting 1-10, 1-24
distinctive 1-8, 13-21, 14-13,
15-12
multiple 1-9, 13-31
callback interview 1-6, 15-25
callback number 13-21, 14-13,
15-12
CallCenter configuration
configuration
CallCenter 12-1
callcenter configuration
agent logout reason 12-5
call recording 12-6
caller ID routing 12-5
DNIS routing 12-3
CallCenter icon 4-4
CallCenter Management menu 4-3
caller ID 1-7
AltiSpan 1-8
collecting 7-17
routing 12-5
signal format 13-11
T1 1-21
caller ID receive, on trunk 7-7
caller ID routing 1-7, 12-1, 12-5
CallRouter
Advanced 25-1
Basic 1-26, 25-1
calls, blocking all outgoing 5-14
card ID 4-6
CDR 1-20, 5-16, A-1–A-17
session A-17
CDR Search 1-14
CenterAdmin
main window 4-2
central office G-2
Centrex G-2
Centrex transfer 7-5
change hardware 3-47
change password 4-11
changing hardware 3-47
changing password 4-11
channel 4-7
channel service unit 6-13, 6-15
child windows 4-5, 4-10
circuit G-2
client setup 21-9
CO switch 6-27
code
access 7-3
area 7-3
codec
G.711 1-22
G.723.1 1-22
codecs 9-5
collecting caller ID and DID
digits 1-21, 7-17
COM Server 3-19
conference
bridge option 5-3
conference call 1-7, G-2
limits 2-18
configurable caller name/DNIS
display 1-7
configurable emergency
number 1-20