Specifications

Index
I-2 AltiContact Manager Administration Manual
AltiWeb.cab 22-4
AltiWeb.htm 22-4, 22-7, 22-11
AltiWeb.js 22-4
AM schedule 5-9
AMI (Alternate Mark
Inversion) 6-20
analog G-1
Analog board 6-4
announce agent 15-20
announcement
time stamp 13-21, 14-13, 15-12
answer options 13-31
answering
huntgroup call handling 14-21
workgroup call handling 15-19
applet subdirectory 22-3
applet subdirectory files 22-3
application extension 1-6
failover plan 18-3
application extension
configuration 18-1
Application Extension icon 4-4
application failover plan 18-3
Application Session License 18-1
apply to 1-19
Apply to, and trunks 7-3
Apply To, multiple extensions 13-2,
14-2
area code, on trunk 7-3
area codes 1-21
system home 5-3
attributes
trunk 7-3, 7-5
audio peripheral 5-27
audio peripheral options
for huntgroups 14-23
automatic call distribution 1-24,
15-19
Average Jitter 4-10
B
B Channel 6-24
B8ZS (Binary 8 Zero
Substitution) 6-20
backing up
files 19-2
backup 3-2
database 3-47
system data 19-1
bandwidth
WAN 9-8
Basic CallRouter 1-26, 25-1
Bell 6-20
binary 8 zero substitution
(B8Z8) 6-20
blocking all outgoing calls 5-14
blocking calls 5-13
board
Boards window 9-25
options 2-9
Quantum 6-2
Triton Analog Station 6-4
Triton Resource 6-2
Triton T1/PRI 6-11
Triton VoIP 6-7
board configuration 6-1
boards
Triton 1-4
Boards view window 4-5
bridge
conference 5-3
business hours 1-6, 5-8
24-hour business hour setup 5-9
busy call handling 13-28, 13-30,
14-17, 15-16
huntgroups 14-18
Bytes Received 4-10
Bytes Sent 4-10
C
call
accounting report 5-21
call management setup in
AltiReach 21-36
from AltiMail 1-16
call accounting
codes A-17
tables A-1
call center features 1-6
call control 5-14