Specifications

AltiContact Manager Administration Manual G-7
Glossary
network address - An identifier for a node, station, or unit of equipment in a
network.
network domain - a set of workstations and servers that share a security account
manager database and can be administered as a group. A user with an account in a
particular network domain can log onto and access his or her account from any
system in the domain.
network server - networking software that responds to I/O or computes requests
from a client machine. Windows NT network servers can be implemented either as
server processes or as drivers.
numbering plan - the method of assigning NNX codes to provide a unique
telephone address for each subscriber, special line, or trunk destination. In
AltiWare, the method of assigning extension numbers and trunk designations to
local premises.
North American Numbering Plan -alsoknownasNPA. Refers to the assignment
and management of the area code system for North America. Administered by
Bellcore, presently being expanded due to high demand for new numbers and
services, requiring new area codes. Numbering sequence being changed from
traditional N 1/0 X area code (center digit a 1 or a 0) to NNX, where N = numbers
1to9andX=anynumber.
O
offhook - refers to a telephone set when the receiver is not resting in the base. This
usually initiates a dial tone from the receiver.
OneNumberAccess- a feature of AltiWare that allows users to create a list of
phone numbers that the system can use to track users and connect them with an
incoming call if they are not at their extension desk.
onhook - the term used to describe a telephone in the idle state or with the receiver
still resting in the base.
option - a selection from several possibilities.
OSI - Open Systems Interconnection. A software model defined by the
International Standards Organization that standardizes levels of service and types
of interaction for networked computers. The OSI reference model defines seven
layers of computer communication and what each layer is responsible for.
overlap dialing - dialing scheme that allows the terminal to omit part of the digits
required to complete a call, while the remaining digits are buffered.