Specifications

RMA Form
B-8 AltiContact Manager Administration Manual
RMA Form
One article per RMA Issued initiating any repair level service.
To initiate a repair order, contact AltiGen Communications’s Technical Support
Department at [phone] between 8:00 AM and 5:00 PM (PST) or e-mail
[e-mail].
The following information must be provided at the time of your request.
In/Out of Warranty Repair Request Form
Date:________________________________________________________________________________
End User Name:_______________________________________________________________________
Dealer Company Name:_________________________________________________________________
Dealer Phone Number:______________________________AltiGen Case Number:__________________
Credit Card Number — VISA/MC:
___ ___ ___ ___ — ___ ___ ___ ___—___ ___ ___ ___ — ___ ___ ___ ___
Expiration: ___ ___
/___ ___ Card Holder Name:_____________________________________________
SHIP TO INFORMATION
Company Name:_______________________________________________________________________
Attn:________________________________________________________________________________
Address:_____________________________________________________________________________
City/State/ZIP Code:_________________________________________________________________
Phone Number:________________________________________________________________________
FOR ALTIGEN USE ONLY
RMA # Tech Support Rep:
Adv. Replacement: YES ! NO !
A.R. Fee Required: YES ! NO !
ProofofPurchaseRequired:
YES ! NO !
Under Warranty: YES ! NO ! Depot Repair: YES ! NO !