Specifications

Installing AltiWeb
22-4 AltiContact Manager Administration Manual
• contactaltigen.htm—Customer Information page for use without
IVR
• customerid.htm—Page where caller enters customer ID
• directory.htm—Template for creating an in-house AltiWeb directory
(for internal use only)
• IVR_top.htm—Frameset for top.htm and IVRApplet.htm
• IVRApplet.htm—Sends connected information to the main AltiWeb
applet
• NetMeeting.htm—Error message indicating NetMeeting not found
and providing opportunity to download
• Nsapplet.zip—Contains files necessary for the proper functioning of
AltiWeb (Do not modify this file.)
• Nsplugin.zip—Contains files necessary for the proper functioning of
AltiWeb (Do not modify this file.)
• productid.htm—Page where caller enters product ID
• sales_cid.htm—Frameset for customerid.htm
• sales_pid.htm—Frameset for productid.htm
• Top.htm—Collects caller input and sends the result to the next
IVRApplet.htm
• AltiWeb.cab—Contains files necessary for the proper functioning of
AltiWeb (Do not modify this file.)
• AltiWeb.htm—Page displaying AltiWeb window
• AltiWeb.js—JavaScript file necessary for the proper functioning of
AltiWeb
• Wizard.htm—Error message advising caller to run the initial
configuration for NetMeeting
Collecting Form Data, IVR Data, and URL History
You can configure AltiWeb to display Form Data, IVR Data, and URL
HistorywhenawebcallisansweredbyanextensionwiththeAltiAgent
application.