Specifications

21-22 AltiContact Manager Administration Manual
This completes setting up AltiContact Manager and Exchange server
systems properly, and you are ready to enable the Exchange Integration
feature. Please remember you MUST have completed the previous steps
before moving ahead.
Enabling the Exchange Server
1. Delete obsolete files from \altiserv\exe directory.
a. From Windows NT Explorer, go to the \altiserv\exe folder. If
mapi32.dll and gapi32.dll remain in this folder, delete them.
2. In ACM Administrator (AltiContact Manager Administrator),
configure the extensions that are to be synchronized with their
corresponding mailboxes in Exchange server.
a. From the Extension Configuration General window (example
below), select an extension that needs to be synchronized with
Exchange.
b. Type the First Name and Last Name exactly as they appear in the
corresponding Exchange mailbox in the Global Address List of
the Exchange Server.
Figure 17. General window, Agent Extension Configuration