Specifications

Data and Internet Integration
AltiContact Manager Administration Manual 21-15
21. Data and Internet
Integration
Exchange Server Configuration
Now that you have verified that the AltiContact Manager and the Exchange
Server systems are properly installed, you can start configuring the two
systems to enable the Exchange Integration feature. In this section, we
describe the configurations to be performed in the Exchange Server.
For testing purposes, create an Exchange mailbox for NT account
<Domain>\AltiGen_<AltiContactManagerSystemName> (e.g.
ALTICHINA\AltiGen_TELESYSTEM).
Open the Exchange Administrator on the Exchange Server and do the
following:
1. Select New Mailbox from the File menu.
2. Input a mailbox name, for example, first name AltiGen, last name
Assist,displaynameAltiGen Assist and alias name AltiGenA.
3. Click Primary Windows NT Account and in the dialog box, select
<Domain>\AltiGen_<AltiContactManagerSystemName> (e.g.
AltiGen_telesystem). After setting the primary NT account, your
dialog box should look the example that follows (see Figure 8). Click
Apply to create the mailbox.
Figure 8. Adding a mailbox to Exchange Server
4. Click the primary NT account and select Use Existing Account.This
account can then be added from the user manager window. Remember