Specifications

Workgroup Configuration
AltiContact Manager Administration Manual 15-7
15.Workgroup
Configuration
List to open the Skill Level dialog box. (Skill Levels are defined in
“Skill Setting Assignment” on page 15-8.)
Figure 3. Skill Level dialog box
Click on the desired Skill Level Index, then click OK.
To remove extension(s) from a workgroup:
1. Click the extension number(s) in the Member list.
2. Click Remove to move them to the Not Member list.
Automatic Log In/Out
Whenever the system is restarted, the administrator can use the drop down
list at the bottom of the Group Member window to:
• Keep Login Status—default setting; all group members retain their
original login status for that group prior to restart.
• All Login—all group members are automatically logged into the
assigned group after the system is restarted.
• All Logout—all group members are not logged back into the group
when the system is restarted; members must re-log back into the
assigned group.