Specifications

Setting Huntgroup Mail Management
14-12 AltiContact Manager Administration Manual
Disabling a Mailbox
When you disable a mailbox, the normal greeting is played but callers
cannot leave messages.
Synchronizing with Exchange Server
If your system is set up to synchronize with an Exchange Server, you can
select this check box to enable synchronization for voice mails. See
“Setting E-mail Messaging Options” on page 8-4, and “Setting up an
Exchange Server” on page 21-10.
Setting Email Options
In the General window, you can set the email options for the huntgroup:
• Email Name—the huntgroup’s email name without the @domain.
The default email name is ext[huntgroup number], that is, the letters
“ext” followed by the huntgroup number. For example, the default
email name for huntgroup 50000 would be ext50000.
• Retrieve Voice Mail by Email Client—selected, this sends voice
mail to the user extension as an email attachment. Deselected, voice
mail is retrieved as voice mail.
• Enable Mail Forwarding—selected, the user’s email will be
forwarded to the email address you specify in the Forward Email
Address box. The address should be a full address, including the
domain (for example, [e-mail].).
If you enable mail forwarding, you also specify what you want done
with the original messages after they have been forwarded. In the
drop down list you can choose to:
— Delete Messages after Forward
— Keep the Messages as New
— Keep Messages as Saved
Further, if you enable mail forwarding, you can use the check boxes
whether you want to Forward Email, Forward Voice Mail, or both.