Specifications

Huntgroup Configuration
AltiContact Manager Administration Manual 14-5
14. Huntgroup
Configuration
It is recommended to use the full 10 digit DID number, not just the
last few digits. This full number guarantees the system can send the
correct number as the Caller ID on PRI lines. With fewer digits, the
system sends the trunk’s configured phone number as the Caller ID. If
the trunk number is not configured, the system main number is sent.
• Tenant—a drop-down list of Tenant IDs (groups) to which the
huntgroup can be assigned. See “Using a Tenant Table” on page 5-22
for more information on Tenants.
Note: If a huntgroup is assigned to N/A in the Tenant drop-down list,
the huntgroup is able to access all trunks, even though the
trunks have been assigned to tenants.
• Description—each huntgroup can be assigned a description.
Setting Call Restrictions
You can allow or restrict other types of calls by using the following check
boxes. You may choose to enable or disable these options—the default is
set to enable the first two options. These default settings reduce the risk of
international toll fraud.
Caution: Allowing these options may increase the potential for toll
fraud if they are not properly administered.
• Allow Calls to be Transferred or Conferenced to an Outside
Number—selected, the group user can transfer or conference calls to
an outside telephone number. Checking this box will enable Message
Notification.
• Allow User to set Forward, Notification and Remind Call to
Outside from within Group’s VM System—selected, the group user
can set these features to an outside telephone number when accessing
the group’s voice mail. Checking this box will enable Message
Notification.
• AllowUsertoMakeorReturnCalltoOutsidefromwithin
Group’s VM System—selected, the group user can make or return
calls from within the group’s voice mail (i.e. Zoomerang).
• Allow User to Make or Forward International Calls from within
Group’s VM System—selected, the group user can make
international outgoing calls from within the group’s voice mail (i.e.
Zoomerang).