Specifications

Out Call Routing Configuration
AltiContact Manager Administration Manual 10-9
10. Out Call Routing
Configuration
area code is different from the AltiContact Manager system but
requires 10-digit dialing.
3. Assign the Route Priority for this dialing pattern to the Index of the
route definition you created above.
4. Repeat steps 2 and 3 above for other area codes requiring 10-digit
dialing as necessary.
Reducing Dialing Delay For En-Bloc Trunks For Non-US/
Canada Countries
When using a country code other than USA & Canada in System
Configuration, there will be a 7 second dialing delay for en-bloc trunks. To
reduce this delay, Out Call Routing Configuration can be used as a
workaround.
To reduce dialing delay:
1. In the Number Plan page of System Configuration, select a digit for
route access.
2. In the Route Definition page of Out Call Routing Configuration,
add a route definition entry for en-bloc and assign the member en-bloc
trunk(s).