Specifications

Setting Default Routes
10-4 AltiContact Manager Administration Manual
— Delete from Head removes prefix digits from the number
before it is sent to the trunk. Select the number of digits to
remove in the Number of Digits to Delete box.
• Member and Non Member Trunks
Use this to define the trunks and trunk order for the route.
Member Trunks—displays the trunks assigned to the selected
route. The order in which member trunks are added determines the
order in which the trunks are accessed. (i.e. the first trunk listed is
used first, the second trunk is used next, and so forth).
Not Member—displays the trunks, along with trunk location and
type, which are not assigned to the selected route.
To add trunks to a route definition group, highlight the trunks you
wish to add in the Non Member list, then click the left arrow to
move the trunks to the Member Trunks list. Similarly, you can
move trunks to the Non Member list to remove them from the
definition.
Use the Up and Down buttons to set the order in which the trunks
are accessed. Highlight the member trunk you wish to move, then
click Up or Down to place the trunk in the desired position.
3. Click Apply.
Deleting a Definition
To delete a route definition:
1. Highlight the definition you want to delete in the route definition list.
2. Click the Delete button beneath the list.
Setting Default Routes
The Default Routes function allows you to create default routes for four
types of outgoing calls: local, long distance, international, and 911.The
default routes are used for all Out Call Routing dialing except for special
routing defined on the Dialing Pattern window described later.