Specifications

Setting Up an AltiContact Manager-to-AltiContact Manager IP Network
9-26 AltiContact Manager Administration Manual
Setting Up an AltiContact Manager-to-
AltiContact Manager IP Network
Two or more AltiContact Manager systems can be networked together to
provide extension-to-extension connections via IP trunk calls. Users may
dial a remote AltiContact Manager’s auto attendant or direct dial to an
extension, without having to dial out through the PSTN. A diagram
illustrating a multiple AltiContact Manager-to-AltiContact Manager
connection is provided below and is referred to as an example throughout
the configuration instructions below.
Figure 10. AltiContact Manager-to-AltiContact Manager Connection
Follow the steps below to configure IP trunks for an AltiContact Manager-
to-AltiContact Manager tie-trunk line connection:
1. Confirm that the correct number of Triton VoIP boards are installed
and connected by checking the Boards window on the Main Window
of ACM Administrator. Refer to “Boards View Window” on page 4-5
for more details about this window.
2. Assign the IP trunk access code on the Number Plan tab window of
System Configuration. See “IP Trunk Access” on page 5-7.
3. Configure general trunk parameters on the General tab window of
Trunk Configuration. See “Setting General Trunk Attributes” on
page 7-3.