Specifications

Table Of Contents
Setting General Trunk Attributes
7-4 AltiContact Manager Administration Manual
Direction The trunk direction can be Outgoing only, Incoming
only, Both Outgoing and Incoming, or for Paging.
Outgoing and Both are not available on an analog
Quantum DID trunk, which is an Incoming trunk.
The Both option is the system default.
Note: When incoming calls are received on an
Outgoing only trunk, they are immediately
disconnected.
Paging is only available for analog (CO) trunks and
is used for paging or broadcasting purposes. This
option enables a third party paging device directly to
the trunk port.
When this option is selected, the system assigns a
default unused paging ID. You can assign a different
ID in the drop-down list. The range of paging IDs are
from 00 to 99, which allows AltiContact Manager to
be connected to up to 100 paging systems through
trunks for multi-zone paging applications. If the
manually selected paging ID is used by another trunk,
the current paging ID is not changed.
The trunk paging is accessed using the Overhead
Paging by Trunk (# 45 Feature Code). For example,
a user dials ‘#4508 to connect to a paging system
through the trunk with paging ID of 08.
The Overhead paging feature requires paging
equipment to provide loop start CO trunk
characteristics. This option is not supported on
ground start trunks.
The Paging option and the Overhead Paging option
(in “Audio Peripheral Configuration” on page 5-27)
are different and independent of one another. The
Overhead Paging option is to set up the audio out port
of the Quantum board for use with the #44 overhead
option built into the system.
Phone Number The phone number, without the area code, assigned to
the location. If the wiring changes and a new phone
number is assigned to the location, you must update
the information in this field.
Attribute Description