Specifications
Table Of Contents
- Preface: About This Manual
- Overview
- Key AltiContact Manager Characteristics
- Call Center/IP PBX Features
- Automatic Call Distribution Features
- IVR Features
- AltiGen Voice Mail Features
- Internet Integration Features
- System Administration Features
- T1/PRI/E1 Features
- Voice over IP Features
- Voice over IP Session Support AltiContact Manager Features
- AltiWare Tools
- Optional Add-On Software
- Optional Add-On Products
- Optional Kits
- Key AltiContact Manager Characteristics
- System Requirements
- Hardware Requirements
- System Key Requirement
- Selecting the AltiContact Manager Platform
- Minimum System Requirements
- Proper Grounding and Loop Current
- Uninterruptible Power Supply (UPS)
- Operating Environment
- AltiGen Telephony Boards
- Functional Specifications
- AltiGen Board Installation
- AltiGen Board Options
- System Limitations
- Power Requirements
- Heat Factor
- Installing a Cooling Fan
- Proper Board Handling Procedures
- Electrostatic Discharge (ESD) Warning
- Operating Environment
- Packaging for Shipment and Storage
- AltiContact Manager Conference Resource Limits
- Software Installation
- Software License Activation and Registration
- New Installation
- Upgrading AltiWare OE
- License Activation and Registration Process
- Online License Registration Procedures
- Manual Online License Registration Procedure
- Offline Registration Procedures
- Windows Emergency Repair Disk
- Installing ACM Administrator on Remote Systems
- Running ACM Administrator
- Shutting Down AltiContact Manager when Changing or Adding Hardware
- Transferring the AltiContact Manager to Another Server Chassis
- AltiContact Manager Uninstall
- Software Installation Troubleshooting
- Getting Around ACM Administrator
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Using a Tenant Table
- Country Relevant
- CT-Bus Clock Configuration
- Audio Peripheral Configuration
- Board Configuration
- Trunk Configuration
- Voice Mail Configuration
- VoIP Configuration
- Defining an IP Dialing Table
- Setting VoIP Codecs
- Network Configuration Guidelines for VoIP
- Network Configuration Guidelines for the Alti-IP 600
- Configuration Guidelines for NAT
- Firewall Considerations
- Setting up H.323 Traffic Forwarding for H.323 NAT
- Setting Up an AltiContact Manager-to- AltiContact Manager IP Network
- Out Call Routing Configuration
- IVR Configuration
- CallCenter Configuration
- Agent Configuration
- Huntgroup Configuration
- Workgroup Configuration
- Setting Up IP Extensions
- Alti-IP 600 Phone Configuration
- Application Extension Configuration
- System Data Management
- System Report Management
- Data and Internet Integration
- AltiWeb
- Using TAPI
- Tools
- Basic Call Router & Call Router Advanced
- Call Accounting Report Formats
- E1 R2 CAS Installation
- Product Repair Services & Technical Support
- Glossary
- Index
- Readers Comment Form
Configuring the Triton T1/PRI Board
6-20 AltiContact Manager Administration Manual
• Xmt Frame Slips - Transmit Frame Slips counter shows the number
of frame slips for the transmitter.
• Clear button - use the Clear button to reset the statistics counters.
Note: For ideally synchronized systems, Transmit and Receive
Frame Slips counters should be ‘0.’ Continuous update of the
frame slips counters means that transmit and receive
frequencies are not equal. In this case, you should check the
system and MVIP clock setup.
Setting the Configurable Options
• You can set the Frame Type to either SF or ESF.
SF (Superframe Format) consists of twelve (12) consecutive frames.
ESF (Extended Superframe Format) consists of twenty-four (24)
consecutive frames.
• You can set the Line Code to either AMI or B8ZS.
AMI (Alternate Mark Inversion) is the line coding format in T1
transmission systems whereby successive ones (marks) are alternately
inverted and sent with opposite polarity of the preceding mark. B8ZS
(Binary 8 Zero Substitution) sends two violations of the bipolar line
encoding technique, rather than inserting a one for every seven
consecutive zeros.
• You can set the Zero Code Suppression to None (default setting),
Jam Bit 8, GTE or Bell.
Zero Code Suppression inserts a “one” bit to prevent the transmission
of eight or more consecutive “zero” bits; Jam Bit 8 forces every bit 8
to a one; GTE Zero Code Suppression replaces bit 8 of an all zero
channel byte to a one, except in signaling frames where bit 7 is forced
to a one. Bell Zero Code Suppression replaces bit 7 of an all zero
channel byte with a one.
• CD Bits Handling is for display only.
• If you click the T1/E1/PRI Configuration button you can set
channels to either T1 or PRI, as discussed in “Setting up T1 or PRI
Channels on the Triton T1/PRI Board” on page 6-22.
• You can set the System Clock Master if you have a back-to-back
configuration and you want this span to be the master clock to the
system. (Only one clock master should be selected in a back-to-back
system.) See the following discussion.