Specifications

Audio Peripheral Configuration
5-30 AltiContact Manager Administration Manual
Setting Greeting and Update Prompts
To play a prompt before placing the caller into a hold queue:
1. Select the Play Prompt Before… checkbox.
2. Use the drop-down list to select the prompt number you want to use for
the greeting message. (Creating prompts is discussed in previous
sections.)
To play an update prompt every thirty seconds:
1. Select the Play Update Prompt … checkbox.
2. Use the drop-down list to select the prompt number you want to use for
the greeting message.
Configuring Overhead Paging
To configure overhead paging:
1. Connect overhead paging equipment to a Quantum board audio out
jack or Triton Analog Station board audio in jack.
2. Access the Audio Peripheral configuration window and select Enable
Overhead Paging.
Use the drop-down list to select the Quantum or Triton Analog Station
board to which the overhead paging is attached.