Specifications
Table Of Contents
- Preface: About This Manual
- Overview
- Key AltiContact Manager Characteristics
- Call Center/IP PBX Features
- Automatic Call Distribution Features
- IVR Features
- AltiGen Voice Mail Features
- Internet Integration Features
- System Administration Features
- T1/PRI/E1 Features
- Voice over IP Features
- Voice over IP Session Support AltiContact Manager Features
- AltiWare Tools
- Optional Add-On Software
- Optional Add-On Products
- Optional Kits
- Key AltiContact Manager Characteristics
- System Requirements
- Hardware Requirements
- System Key Requirement
- Selecting the AltiContact Manager Platform
- Minimum System Requirements
- Proper Grounding and Loop Current
- Uninterruptible Power Supply (UPS)
- Operating Environment
- AltiGen Telephony Boards
- Functional Specifications
- AltiGen Board Installation
- AltiGen Board Options
- System Limitations
- Power Requirements
- Heat Factor
- Installing a Cooling Fan
- Proper Board Handling Procedures
- Electrostatic Discharge (ESD) Warning
- Operating Environment
- Packaging for Shipment and Storage
- AltiContact Manager Conference Resource Limits
- Software Installation
- Software License Activation and Registration
- New Installation
- Upgrading AltiWare OE
- License Activation and Registration Process
- Online License Registration Procedures
- Manual Online License Registration Procedure
- Offline Registration Procedures
- Windows Emergency Repair Disk
- Installing ACM Administrator on Remote Systems
- Running ACM Administrator
- Shutting Down AltiContact Manager when Changing or Adding Hardware
- Transferring the AltiContact Manager to Another Server Chassis
- AltiContact Manager Uninstall
- Software Installation Troubleshooting
- Getting Around ACM Administrator
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Using a Tenant Table
- Country Relevant
- CT-Bus Clock Configuration
- Audio Peripheral Configuration
- Board Configuration
- Trunk Configuration
- Voice Mail Configuration
- VoIP Configuration
- Defining an IP Dialing Table
- Setting VoIP Codecs
- Network Configuration Guidelines for VoIP
- Network Configuration Guidelines for the Alti-IP 600
- Configuration Guidelines for NAT
- Firewall Considerations
- Setting up H.323 Traffic Forwarding for H.323 NAT
- Setting Up an AltiContact Manager-to- AltiContact Manager IP Network
- Out Call Routing Configuration
- IVR Configuration
- CallCenter Configuration
- Agent Configuration
- Huntgroup Configuration
- Workgroup Configuration
- Setting Up IP Extensions
- Alti-IP 600 Phone Configuration
- Application Extension Configuration
- System Data Management
- System Report Management
- Data and Internet Integration
- AltiWeb
- Using TAPI
- Tools
- Basic Call Router & Call Router Advanced
- Call Accounting Report Formats
- E1 R2 CAS Installation
- Product Repair Services & Technical Support
- Glossary
- Index
- Readers Comment Form
CT-Bus Clock Configuration
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• Domestic. The dialing plan for your country or region. For example,
type in a 1 for 1-plus dialing within the U.S. dialing plan (also known
as the North American Numbering Plan).
• International. The prefix used for international calls. For example,
this is 011 for international calls made in the USA.
• Other. Flexible and variable uses, such as a string of digits to be
considered non-local.
Setting Emergency Numbers
In the event that a person dialing a number in an emergency (911, for
example) forgets to press the trunk access code to dial out, entering the
number in the Emergency Number field will have the system
automatically find the trunk access code to seize the call. You may enter up
to three (3) emergency numbers in the appropriate fields.
Note: When using this option, make sure your system’s trunk access code
is available.
Setting the TDM Bus Mode
The TDM (Time Division Multiplexed) bus allows for routing data to be
carried at a steady rate. Depending on your T1/E1 trunk configuration, the
system will automatically select one of the following companding schemes
to optimize your system’s TDM bus mode:
• A-law - typical standard used in Europe
• u-law - typical standard used in the U.S. and Japan.
CT-Bus Clock Configuration
The CT bus is a bit-serial, byte-oriented, synchronous TDM bus that uses a
bit clock for bit registration and a common frame sync pulse for frame
alignment. This ensures signal quality between the system’s CT bus and the
boards’ signal processing resources.
Through the CT-Bus Clock Configuration window, you can set the CT
Bus clock.