Specifications

Using a Tenant Table
5-22 AltiContact Manager Administration Manual
Using a Tenant Table
If several small businesses or groups want to share an AltiContact Manager
system, specific trunks can be assigned so that each company or group has
its own set of extensions for outbound calling. Each business or group can
be set up as a tenant in AltiContact Manager, where you use the Tenants
window to define the tenants, their call restrictions and call tracking.
The tenant IDs are matched on the one hand to extensions and on the other
hand to trunks, so that extensions are matched to trunks, or, more precisely,
extension tenant IDs are linked to trunk tenant IDs. This configuration
eliminates the need to set up separate access codes for each tenant. Instead,
all extensions can dial the Route Access code for outbound calls.
For information on Route Access, see “Assigning Trunk, Feature, IP
Trunk, & Route Access” on page 5-6.
To access the Tenants window, select System Configuration... on the
Management menu, then click the Tenants tab.
Figure 14. Tenants window, System Configuration