Specifications

AltiContact Manager Administration Manual 5-1
5. System
Configuration
C HAPTER 5
System Configuration
The System Configuration functions provide for configuring the
AltiContact Manager system-wide settings.
Access System Configuration by selecting System Configuration... on the
System Management menu, by clicking the System icon, or using the
dropdown list next to the icon and going to System Configuration.
You can then work with the following settings, each of which is accessed
by a tab in the System Configuration window.
• General setup—system ID, area code and number, operator and
manager extensions, country, extension and DID number lengths,
distinctive ring, conference call, and system park options.
• Number Plan—how the system responds to each first digit dialed.
• Business Hours—used by system functions.
• Holiday—how calls are routed on designated holidays.
• System Speed dial numbers.
• Call Restriction—prefixes to block, toll call prefixes and call control.
• Account Code—tables for creating and removing account codes.
• Call Reports—CDR logging and data export.
• Tenants—sharing an AltiContact Manager system among multiple
companies.
• Country Relevant—settings for toll call prefixes, emergency
numbers and the TDM bus mode.
• CT-BUS Clock —settings for the CT Bus Clock.
• Audio Peripheral —settings for music on hold, system default
prompts and overhead paging.