Specifications

AltiContact Manager Administrator
4-4 AltiContact Manager Administration Manual
Logout and login. Click the light blue monitor at the left
to login.When you do, the monitor grays out and the logout
monitor at the right turns black. The monitors provide a
clear indication of login status. While you’re logged in,
anyone at the keyboard can modify system settings.
System. Opens the General Configuration window to set system-
wide options and parameters, the same function as System
Management General Configuration….
CallCenter. Opens the CallCenter Configuration window, the
same function as CallCenter Management CallCenter
Configuration….
Agent. Opens the Agent Configuration window, the same function
as CallCenter Management Agent Configuration….
Workgroup. Opens the Workgroup Configuration window, the
same function as CallCenter Management Workgroup
Configuration….
App Ext. Opens the Application Extension Configuration
window, the same function as CallCenter Management
Application Ext Configuration….
IVR. Opens the IVR Configuration window, the same function as
CallCenter Management IVR Configuration….
Summary. Opens the System Summary window, the same
function as Report System Summary….
System Log. Opens the System Log window, the same function as
Report System Log….
About. Opens the About AltiContact Manager window, which
displays version, license and file information, the same function as
Help About AltiContact Manager…. Also, administrators
can add, activate and register licenses from this information window.