Specifications

Index
66 AltiAgent Manual
H
handling calls 19–27
hiding AltiAgent 10
history logs 42
history window 42
hold 12
hold button 22
hold pending 12, 41
I
Idle state 12
installation requirements 2
IP extension, troubleshooting 10
IPTalk 1
IP-Talk License 3
J
join to conference 27
L
live call handling 57
M
Microsoft Outlook 5, 49
minimize 11
monitor window 40
monitoring 39
multiple call waiting 57
Music on Hold state 12
mute button 1
N
NetMeeting 50
no answer handling 56
Not Ready status 37
notifications 57
O
OK button 47
ONA call screening 53
ONA ring duration 54
One Number Access
password 53
One Number Access
configuration 57
One Number Access Setup 52
P
pager, and forwarding 55
Park state 12
password
One Number Access 53
phone icon 11
pick up call from queue 45
pickup button 45
ping 10
Play state 12
pop-up windows 11
proceeding state 12
pushing web data 37
R
Ready status 37
Reconnect button 2
reconnecting 9
Record state 12
recording calls 28
recording on demand 28
release link tie 50
Ringback state 12
ringing 12
S
saving changes 47
screen pop 11, 50
search by name 21
service level 17
sharing web data 37
single call waiting 57
speed dial 22
speed dial list 45
state column 22
station speed dialing
configuration 62
system default volume control 1
system requirements 2