Specifications

AltiAgent Manual 3
Installation
Windows 98 (or higher), or Windows 2000, or Windows NT 4.0 or
higher, Server or Workstation.
30 MB Hard Drive Disk Space
128 MB DRAM
SVGA monitor (800 x 600) with 256 color display, or better
Keyboard and Mouse
AltiWare OE/AltiContact Manager 5.0A running on a server
accessible to this client.
Licensing
AltiAgent requires an AltiAgent session license to be installed at the
AltiWare/ACM system. Concurrent login session is governed by the
AltiAgent session license.
You can verify the licenses when you run AltiAdmin/ACM Admin by
selecting About AltiWare…/About ACM Admin... on the Help menu,
then clicking the License Information button to view a window that
displays licenses and session information.
The IP Talk feature requires the purchase, registration and activation of the
IP-Talk License.
Installation and Setup
Pre-Installation Checklist
Before installing AltiAgent, please review the following checklist:
Make sure that AltiWare OE/ACC or AltiContact Manager has been
installed on the server system.
Make sure that TCP/IP is enabled on both machines.
Make sure the client is able to connect to the server on the network.
Local administrator rights are required to install AltiView and
AltiAgent.
Make sure License has been installed and activated.