Specifications
AltiAgent Manual 3
Installation
• Windows 98 (or higher), or Windows 2000, or Windows NT 4.0 or
higher, Server or Workstation.
• 30 MB Hard Drive Disk Space
• 128 MB DRAM
• SVGA monitor (800 x 600) with 256 color display, or better
• Keyboard and Mouse
• AltiWare OE/AltiContact Manager 5.0A running on a server
accessible to this client.
Licensing
AltiAgent requires an AltiAgent session license to be installed at the
AltiWare/ACM system. Concurrent login session is governed by the
AltiAgent session license.
You can verify the licenses when you run AltiAdmin/ACM Admin by
selecting About AltiWare…/About ACM Admin... on the Help menu,
then clicking the License Information button to view a window that
displays licenses and session information.
The IP Talk feature requires the purchase, registration and activation of the
IP-Talk License.
Installation and Setup
Pre-Installation Checklist
Before installing AltiAgent, please review the following checklist:
• Make sure that AltiWare OE/ACC or AltiContact Manager has been
installed on the server system.
• Make sure that TCP/IP is enabled on both machines.
• Make sure the client is able to connect to the server on the network.
• Local administrator rights are required to install AltiView and
AltiAgent.
• Make sure License has been installed and activated.