Specifications
16 AltiView Manual
The calls list displays the call status for each call as described in “Call
States” on page 10. The list also displays the name of the caller if available
from extension information or from an external database, the number,
workgroup pilot extension number, DNIS digits if available, and call
length.
Handling Calls
The AltiView call handling functions include dialing out and using
voicemail.
Dialing
You can dial out in a number of ways; using the numeric keyboard or using
the mouse, and by name or extension, number, or speed dial number.
Initiate dialing by clicking the dial button in the main window
Figure 5. The Dial button
Clicking the Dial button opens the dialing window. The scroll list box in
the upper left is actually a combination text- and list- box. As a text box, it
displays numbers that you enter from the dialing pad or from the keyboard
number keys. You can also use it to search for names.
As a list, it displays extensions and the names associated with extensions as
well as names and numbers imported from MS Outlook, GoldMine®, or
ACT!. You can select extensions or names using the scroll list.