Specifications

AltiConsole Manual iii
Contents
Warranty..........................................v
BeforeYouBegin ...................................1
About AltiConsole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
NewinVersion4.6....................................1
PackageContents.....................................2
SystemRequirements..................................2
Before Installing AltiConsole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installing AltiConsole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
GettingStarted .....................................5
LoggingIn ..........................................5
About the AltiConsole Main Window . . . . . . . . . . . . . . . . . . . . . . . 7
BusyLampFieldView(BLFtab) .........................10
AllExtensionsView(ALLtab)...........................10
TrunkStatusView(Trunktab) ...........................11
SpeedDialView(SPEEDtab)............................11
CallStates............................................12
KeyboardShortcuts ....................................13
MouseShortcuts.......................................14
HandlingCalls ....................................15
AGeneralProcedure ...................................15
HandsFreeHandling ...................................15
Dialing ..............................................16
AnsweringCalls.......................................16
HoldandHoldPending .................................17
TransferringCalls .....................................18
BlindTransfer.......................................19
SupervisedTransfer..................................19
TransfertoAutoAttendant.............................20
TransfertoIVR......................................20
TransfertoVoiceMail................................20