Specifications

AltiConsole 4.6 Manual 9
• The right portion of the AltiConsole desktop shows a detailed view of
different activities, each represented by a tab. These views are
described in the subsequent sections.
If AltiConsole is logged on with the Monitor group call queue
option selected, it will also show a group waiting call queue in the
lower right pane.
Workgroup call queue
Figure 3. Right portion of AltiConsole main window with Group call queue
Note: You cannot pick up calls from the queue, but you can park your
current call to accept the first available call in the group’s queue. If
you are a member of multiple groups, you can also specify which
groups to monitor. For details, see “Group Setup” on page 29.