User guide

AltiServ User Guide 11
Telephone Features
• Multi-Location Conferencing
•Call Park
• Call Waiting
• Call Forwarding
• Automatic Call Distribution
• Auto Attendant
• System CallBack over IP Trunk
• Calling Out from Voice Mail
• Zoomerang—allows the caller to leave a different extension
number as the callback number. If the callback number of a call
from another MAXCS system is available and automatically
captured, the MAXCS system only announces the extension
number but connects to the correct remote MAXCS system.
• Dial Last Caller—the MAXCS system will use an IP trunk to dial
the last caller if that call was received via an IP trunk.
• Call Restrictions
• Speed Dialing—be sure to enter all appropriate prefixes such as IP
trunk access code, Dialed Digits, and so on.
• Call Accounting
• Caller ID—displays location and extension number. If an
incoming call is from an unspecified IP host, the IP address is used
instead of location name.
• Voice Mail
• Microsoft Exchange Integration
• AltiConsole Client Support—you can use AltiConsole to handle
calls to and from IP trunks.
• MaxCommunicator / MaxCommunicator IP Extensions
Using Feature Codes
The following sections describe additional telephone features used for call
handling and management. To use any of these features: