User guide

Chapter 13: Voice Mail Configuration
AltiWare ACC 5.1 Administration Manual 213
Setting Message Management Options
Set voice mail message confirmation and warning parameters:
Setting Message Recording Options
Set voice mail message recording parameters:
Setting E-mail Messaging Options
To use the AltiWare e-mail services, configure the following settings.
Parameter Description
Confirm Message
Deletion
If checked, the system plays a voice message
instructing the user to confirm request for deletion
by pressing the # key. This prevents users from
accidentally deleting messages with a single key
entry.
Warn Expiration of
Saved Messages
If checked, the system warns the user that saved
messages will be deleted due to their retention time
expiring. The message is given the day before the
messages are automatically deleted, and the user
then has the option to either keep or delete the
messages. By default, this feature is enabled.
Note: If this feature is disabled, saved messages
are deleted automatically without warning
when they expire.
Parameter Description
Minimum Recording
Length
Sets the minimum length in seconds for any
recording (incoming voice mail message, personal
greeting, system prompts, introductions to
forwarded voice mails). This can be from 1–5
seconds, or 0, which means no minimum.
All recordings that are shorter than the designated
Minimum Recording length are deleted. This feature
is recommended when users receive many short,
empty voice mail messages on a regular basis and
would like them automatically deleted.
Pause Detect Length Selected, this feature causes the deletion of pauses
in messages. The default pause detect length is 500
ms. The pause detect can be disabled by deselecting
the check box, or the length can be set to a value
between 200–2000 ms (.2–2 seconds).
Parameter Description
Enable SMTP/POP3
E-Mail Service
Selected, this enables incoming and outgoing mail
services on AltiWare—Simple Mail Transfer Protocol
(SMTP) and Post Office Protocol (POP).