User guide

AltiWare ACC 5.1 Administration Manual 47
C HAPTER
4
System Configuration
The System Configuration window provides for configuring the AltiWare ACC/ACM
system-wide settings.
To open the System Configuration window, do one of the following:
• Click the System Configuration button on the toolbar.
• Select System > System Configuration.
You can then work with the following settings, each of which is accessed by a tab in the
System Configuration window.
• General setup—system ID, area code and number, operator and manager
extensions, country, distinctive ring, conference call, and system call park options
• Number Plan—how the system responds to each first digit dialed
• Business Hours—used by system functions
• Holiday—how calls are routed on designated holidays
• System Speed—speed dial numbers that can be used by all extension users
• Call Restriction—prefixes to block, toll call prefixes, and call control
• Account Code—tables for creating and removing account codes
• Call Reports—CDR logging and data export
• Country Relevant—settings for toll call prefixes and emergency numbers
• Audio Peripheral—settings for music on hold, system default prompts, and
overhead paging
• Activity—settings for pre-defined or customized activity codes
• Feature Profiles—settings for extension feature profiles
Setting General Parameters
Use the General tab in the System Configuration window to set the system ID, area
code, main number, and country; extensions for the manager, the operator, the MeetMe
conference administrator; and options for distinctive ring, conference bridge, and
system call park.