User guide

Chapter 3: Getting Around AltiWare Administrator 5.1
AltiWare ACC 5.1 Administration Manual 45
• Total Packet Loss Rate—the total number of voice packets that
• Max Packet Loss Rate—the
• Jitter —displays the average length of delay per voice packet in milliseconds. This
number can be used to measure the quality of service on the network that connects
the source and destination sites. Under 100 milliseconds is good, while a higher
figure indicates a longer than average delay. (See “Setting VoIP Codec Profiles” on
page 275 for more detailed information on jitter.)
• Local Ports—displays the local RTP/RTCP port for the voice stream
• Remote IP Address:Port—displays the remote RTP port for the voice stream
Bottom part of the window
Shows information about the MeetMe 30-party conference bridge:
• Gateway ID of the 30-party conference board (for example, 00)
• MeetMe Conference Bridge ID (from 00:00 to 00:09)
• Number of members currently participating in a conference using each bridge
Note: Each system can have only one 30-party MeetMe conference board.
Setting the Refresh Interval
The Current Resource Statistics window is updated according to the Refresh
Interval configuration. By default, the Refresh Interval is set to refresh the data in
the window every 5 seconds. To change the refresh interval, click the Refresh Interval
button at the top of the window, and set the refresh interval to a number of seconds up
to one minute. To set the time to 0 is to turn off the refresh interval.
Stopping the AltiGen Switching Service
Normally, when you exit AltiWare Administrator, the AltiGen services that provide the
various telephony and data services remain active. If you need to shut down the phone
system, do one of the following:
• From AltiWare Administrator, select Services > Shut Down All Services.
• From Windows, select Start > All Programs > AltiWare ACM > Utilities > Start
and Stop All AltiGen Services, and click the Shutdown All AltiGen Services
button.
This stops the AltiWare system services, including the AltiWare Administrator application
itself. When you re-open AltiWare Administrator, the switching services are reactivated.
These options are available when you are logged in at the AltiWare system computer;
they are not available from a remote AltiWare client.
Note: Stopping the AltiGen services from the Windows Services tool is not
recommended, because it requires you to know what all the services are and is
time-consuming.