User guide
Table Of Contents
- About This Manual
- Overview
- Technology Enhancements in Release 5.1
- SIP Implementation
- Multi-Site Enterprise Management - AltiEnterprise Manager
- Multi-Chassis Gateway Support (ACM only)
- Capacity Improvements
- Voice Processing New Features and Enhancements
- PBX New Features and Enhancements
- Call Center New Features and Enhancements
- Client Application New Features and Enhancements
- IP Phone New Features and Enhancements (IP600, IP710, IP705)
- Key System Features
- Technology Enhancements in Release 5.1
- Software Installation & License Registration
- Getting Around AltiWare Administrator 5.1
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Country-Relevant Settings
- Audio Peripheral Configuration
- Activity
- Feature Profiles
- CT-Bus Configurations
- Voice Mail Configuration
- Auto Attendant Configuration
- Board Configuration
- Using the Triton Resource Board
- Using the Triton MeetMe Conference Board
- Configuring the Quantum Board
- Configuring the Triton Analog Station Board
- Configuring the Triton Analog Trunk LS/GS and LS Boards
- Configuring the Triton VoIP Board
- Configuring the Triton T1/E1 Board
- Configuring Virtual Boards SIPSP and H323SP
- Configuring the MAX Board
- Configuring the Virtual MobileExt Board
- Trunk Configuration
- Trunks Out of Service
- Channel Identification
- Opening the Trunk Configuration Window
- Selecting Trunks to Set Attributes
- Configuring One or Multiple Trunks
- Setting General Trunk Attributes
- H323 Tie Trunk Properties
- SIP Tie Trunk Properties
- SIP Trunk Properties
- Triton T1/E1 Trunk Properties
- Triton Analog Trunk GS/LS Properties
- Quantum Trunk Properties
- Incoming Call Routing
- Outgoing Call Blocking
- In Call Routing Configuration
- Out Call Routing Configuration
- Extension Configuration
- Setting Up IP Extensions
- AltiGen IP Phone Configuration
- Mobile Extension Configuration
- Hunt Group Configuration
- Paging Group Configuration
- Line Park Configuration
- Workgroup Configuration
- Managing and Using MeetMe Conference
- Network Configuration Guidelines for VoIP
- Enterprise VoIP Network Management
- Understanding VoIP Bandwidth Requirements
- Opening AltiEnterprise Manager
- Setting VoIP Codec Profiles
- Assigning Codec Profiles to IP Addresses
- Defining IP Networks
- Defining the IP Dialing Table
- The Multi-site VoIP Domain
- Working with Servers in the VoIP Domain
- Managing VoIP Domain Users
- Configuring Global Least Cost Routing
- When Information May Be Out of Sync
- System Report Management
- Tools and Applications
- E1-R2 and E1 ISDN PRI Installations
- Required Service Parameters
- Network Ports
- Technical Support & Product Repair Services
- Troubleshooting
- Index
40 AltiWare ACC 5.1 Administration Manual
IP Phone. Opens the IP Phone Configuration window.
Shortcut for PBX > AltiGen IP Phone Configuration.
AA. Opens the AA Configuration window.
Shortcut for System > AA Configuration.
MeetMe. Opens the MeetMe Conference window.
Shortcut for PBX > MeetMe Conference.
Summary. Opens the System Summary window.
Shortcut for Report > System Summary.
About. Opens a window that displays version, file, and license information.
Shortcut for Help > About AltiWare Admin. Also, administrators can add,
activate and register licenses from this information window.
Status Bar
The Status Bar at the bottom of the main window displays disk usage, the status of
SMDR, the status of the call detail reporting log, the status of the operator, and current
date and time.
The View Windows
The AltiWare Administrator main window hosts a number of child windows that provide
various views into the internal system real-time status.
Boards View Window
The Boards window displays the hardware board types and their logical and physical
IDs. For each installed board, it displays:
• The board’s logical ID (the sequential ID of the board assigned by the system).
• Board type (for example, TritonIP12PT is a Triton board with 12 trunk ports).
• The physical ID (including the ID on the faceplate of the board and the gateway ID).
If it is an all-in-one system, the gateway ID is the system itself, and the ID is 0.
Figure 3. Boards window
Double-click a
board to open a
configuration
window for that
board.