User guide
Table Of Contents
- About This Manual
- Overview
- Technology Enhancements in Release 5.1
- SIP Implementation
- Multi-Site Enterprise Management - AltiEnterprise Manager
- Multi-Chassis Gateway Support (ACM only)
- Capacity Improvements
- Voice Processing New Features and Enhancements
- PBX New Features and Enhancements
- Call Center New Features and Enhancements
- Client Application New Features and Enhancements
- IP Phone New Features and Enhancements (IP600, IP710, IP705)
- Key System Features
- Technology Enhancements in Release 5.1
- Software Installation & License Registration
- Getting Around AltiWare Administrator 5.1
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Country-Relevant Settings
- Audio Peripheral Configuration
- Activity
- Feature Profiles
- CT-Bus Configurations
- Voice Mail Configuration
- Auto Attendant Configuration
- Board Configuration
- Using the Triton Resource Board
- Using the Triton MeetMe Conference Board
- Configuring the Quantum Board
- Configuring the Triton Analog Station Board
- Configuring the Triton Analog Trunk LS/GS and LS Boards
- Configuring the Triton VoIP Board
- Configuring the Triton T1/E1 Board
- Configuring Virtual Boards SIPSP and H323SP
- Configuring the MAX Board
- Configuring the Virtual MobileExt Board
- Trunk Configuration
- Trunks Out of Service
- Channel Identification
- Opening the Trunk Configuration Window
- Selecting Trunks to Set Attributes
- Configuring One or Multiple Trunks
- Setting General Trunk Attributes
- H323 Tie Trunk Properties
- SIP Tie Trunk Properties
- SIP Trunk Properties
- Triton T1/E1 Trunk Properties
- Triton Analog Trunk GS/LS Properties
- Quantum Trunk Properties
- Incoming Call Routing
- Outgoing Call Blocking
- In Call Routing Configuration
- Out Call Routing Configuration
- Extension Configuration
- Setting Up IP Extensions
- AltiGen IP Phone Configuration
- Mobile Extension Configuration
- Hunt Group Configuration
- Paging Group Configuration
- Line Park Configuration
- Workgroup Configuration
- Managing and Using MeetMe Conference
- Network Configuration Guidelines for VoIP
- Enterprise VoIP Network Management
- Understanding VoIP Bandwidth Requirements
- Opening AltiEnterprise Manager
- Setting VoIP Codec Profiles
- Assigning Codec Profiles to IP Addresses
- Defining IP Networks
- Defining the IP Dialing Table
- The Multi-site VoIP Domain
- Working with Servers in the VoIP Domain
- Managing VoIP Domain Users
- Configuring Global Least Cost Routing
- When Information May Be Out of Sync
- System Report Management
- Tools and Applications
- E1-R2 and E1 ISDN PRI Installations
- Required Service Parameters
- Network Ports
- Technical Support & Product Repair Services
- Troubleshooting
- Index
Chapter 3: Getting Around AltiWare Administrator 5.1
AltiWare ACC 5.1 Administration Manual 39
• System
Opens windows where you can configure system settings, CT-Bus, voice mail, and
auto attendants.
• PBX
Opens windows where you can configure trunks, in call routing, out call routing,
extensions, AltiGen IP phones, hunt groups, paging groups, line park, and MeetMe
conference. You can also manage MeetMe conferences from this menu.
• Call Center
Opens windows where you can configure workgroups and agent logout reasons.
• VoIP
Opens windows where you can configure the enterprise network, the multi-site VoIP
Domain, and the refresh enterprise settings.
• Report
Opens windows where you can view the system summary and IP traffic statistics.
• Diagnostic
Opens windows where you can view the trace, open the Trace Collector, view the
system log, shut down switching, and view the local IP dialing table. For use by
authorized technical personnel.
• View
Lets you show, hide, and set default alignment of the view windows, the toolbar, and
the status bar. Opens the CT Proxy Monitor.
• Help
Opens the Help window and shows the AltiWare and AltiWare Administrator version
and license information.
Quick Access Toolbar
Toolbar buttons give you quick access to frequently used functions.
Figure 2. AltiWare Administrator quick access toolbar
From left to right, the toolbar buttons serve the following purposes:
Login. Opens the Password dialog box to log in to the system.
Logout. Logs out of the system.
System. Opens the System Configuration window, or the System menu.
Shortcut for System > System Configuration.
Trunk. Opens the Trunk Configuration window.
Shortcut for PBX > Trunk Configuration.
Extension. Opens the Extension Configuration window.
Shortcut for PBX > Extension Configuration.
Workgroup. Opens the Workgroup Configuration window.
Shortcut for CallCenter > Workgroup Configuration.