User guide
Table Of Contents
- About This Manual
- Overview
- Technology Enhancements in Release 5.1
- SIP Implementation
- Multi-Site Enterprise Management - AltiEnterprise Manager
- Multi-Chassis Gateway Support (ACM only)
- Capacity Improvements
- Voice Processing New Features and Enhancements
- PBX New Features and Enhancements
- Call Center New Features and Enhancements
- Client Application New Features and Enhancements
- IP Phone New Features and Enhancements (IP600, IP710, IP705)
- Key System Features
- Technology Enhancements in Release 5.1
- Software Installation & License Registration
- Getting Around AltiWare Administrator 5.1
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Country-Relevant Settings
- Audio Peripheral Configuration
- Activity
- Feature Profiles
- CT-Bus Configurations
- Voice Mail Configuration
- Auto Attendant Configuration
- Board Configuration
- Using the Triton Resource Board
- Using the Triton MeetMe Conference Board
- Configuring the Quantum Board
- Configuring the Triton Analog Station Board
- Configuring the Triton Analog Trunk LS/GS and LS Boards
- Configuring the Triton VoIP Board
- Configuring the Triton T1/E1 Board
- Configuring Virtual Boards SIPSP and H323SP
- Configuring the MAX Board
- Configuring the Virtual MobileExt Board
- Trunk Configuration
- Trunks Out of Service
- Channel Identification
- Opening the Trunk Configuration Window
- Selecting Trunks to Set Attributes
- Configuring One or Multiple Trunks
- Setting General Trunk Attributes
- H323 Tie Trunk Properties
- SIP Tie Trunk Properties
- SIP Trunk Properties
- Triton T1/E1 Trunk Properties
- Triton Analog Trunk GS/LS Properties
- Quantum Trunk Properties
- Incoming Call Routing
- Outgoing Call Blocking
- In Call Routing Configuration
- Out Call Routing Configuration
- Extension Configuration
- Setting Up IP Extensions
- AltiGen IP Phone Configuration
- Mobile Extension Configuration
- Hunt Group Configuration
- Paging Group Configuration
- Line Park Configuration
- Workgroup Configuration
- Managing and Using MeetMe Conference
- Network Configuration Guidelines for VoIP
- Enterprise VoIP Network Management
- Understanding VoIP Bandwidth Requirements
- Opening AltiEnterprise Manager
- Setting VoIP Codec Profiles
- Assigning Codec Profiles to IP Addresses
- Defining IP Networks
- Defining the IP Dialing Table
- The Multi-site VoIP Domain
- Working with Servers in the VoIP Domain
- Managing VoIP Domain Users
- Configuring Global Least Cost Routing
- When Information May Be Out of Sync
- System Report Management
- Tools and Applications
- E1-R2 and E1 ISDN PRI Installations
- Required Service Parameters
- Network Ports
- Technical Support & Product Repair Services
- Troubleshooting
- Index
dow 306
IP device range
adding 281
IP dialing table 286
IP extensions
162
IP network
defining address range 284
IP networks
defining 282
IP phone
copy from 202
display workgroup status 201
time display 199
IP Phone button 42
IP resource, missing from Current
Resource Statistics window
354
IP Trunk Access
58
ISDN PRI switch mode, setting
104
ISDN setting
TEI 107
ISP 265
J
Jam Bit 8 100
jitter
average 47
average statistic 307
Jitter Buffer 266
jitter buffer
280
G.711 280
G.723 280
G.729 280
K
key, license 25
key, system
25
L
LCR, configuring 302
least cost routing, configuring
302
license
activation & registration 26
license key 25
licenses (table)
23
limitations
Alti-Mobile Extension 211
line loss, acceptable range 133
line park
184, 201
configuration 231
line properties
Quantum 166
live call handling 185
local network
defining 283
location format 44
log entries
45
log file, security alert
179
logging outbound workgroup calls
172
login
39
login failed, AltiEnterprise Manager
275
logout
39
loop start
137
M
mail forwarding
setting extension for 176
mail management
for extensions 174
for workgroups 243
mailbox 174
information only 175
size 177, 219, 245
mailbox capacities 176, 219, 245
main menu
40
main number
51
making a connection
difficulty 353
management menu
audio peripheral configuration 70
Manager Extension 51
managing
messages 79
MAX
channel group info 112
MDMF (Multiple Data Message For-
mat)
167, 168
measuring Rx level of trunk channel
132
media path, about
110
MeetMe button
42
MeetMe Conference
appointing an admin 256
configuring 256
e-mail template, modifying 263
overview 255
using 256
menu, AltiAdmin main 40
message
length 177, 219, 245
maximum number of 176, 219,
245
notification 178, 220
schedule 181, 222, 248
notification for workgroup 246
notification options, setting 179
notification setting 177
notification timing, setting 180
notification type 220, 246
playback 176, 219, 244
retention 177, 219, 245
message playback options 176
message waiting
FSK-based 167
tone-based 167
voltage-based 167
messages
managing 79
recording options 79
setting e-mail options 79
setting notification retries 78
messaging 77
mobile extension
limitations 211
overview 203
mobile extension voice mail 211
mobile phone
press any key to answer call 209
mobile trunk
shared or dedicated 208
Monitor Available list 190
monitor list
189
monitoring extensions, set up
189
monitoring VoIP channel usage
46
multilink, router supports
266
multiple call waiting
185
multiple data message format (MD-
MF)
167, 168
music files
converting 321
music on hold
configuration 71
music on hold custom file 71
MVIP cable, test tool
310
N
N/A programmable key 201
NAT
266
AltiServ behind, configuring 285
server behind 282
NAT support 285
network
defining 283
IP, defining address range 284
quality of service 265
Network Address Translation (NAT)
266
network management
273
network ports used by AltiWare
345
network, local
defining 283
network-specific facilities, setting
107
no answer handling
186, 224, 249
notification
message 178, 220
schedule 181, 222
workgroup messages 246
notification type and timing 180,
221, 247
numbering plan
52
ISDN, configuring 106