User guide
Table Of Contents
- About This Manual
- Overview
- Technology Enhancements in Release 5.1
- SIP Implementation
- Multi-Site Enterprise Management - AltiEnterprise Manager
- Multi-Chassis Gateway Support (ACM only)
- Capacity Improvements
- Voice Processing New Features and Enhancements
- PBX New Features and Enhancements
- Call Center New Features and Enhancements
- Client Application New Features and Enhancements
- IP Phone New Features and Enhancements (IP600, IP710, IP705)
- Key System Features
- Technology Enhancements in Release 5.1
- Software Installation & License Registration
- Getting Around AltiWare Administrator 5.1
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Country-Relevant Settings
- Audio Peripheral Configuration
- Activity
- Feature Profiles
- CT-Bus Configurations
- Voice Mail Configuration
- Auto Attendant Configuration
- Board Configuration
- Using the Triton Resource Board
- Using the Triton MeetMe Conference Board
- Configuring the Quantum Board
- Configuring the Triton Analog Station Board
- Configuring the Triton Analog Trunk LS/GS and LS Boards
- Configuring the Triton VoIP Board
- Configuring the Triton T1/E1 Board
- Configuring Virtual Boards SIPSP and H323SP
- Configuring the MAX Board
- Configuring the Virtual MobileExt Board
- Trunk Configuration
- Trunks Out of Service
- Channel Identification
- Opening the Trunk Configuration Window
- Selecting Trunks to Set Attributes
- Configuring One or Multiple Trunks
- Setting General Trunk Attributes
- H323 Tie Trunk Properties
- SIP Tie Trunk Properties
- SIP Trunk Properties
- Triton T1/E1 Trunk Properties
- Triton Analog Trunk GS/LS Properties
- Quantum Trunk Properties
- Incoming Call Routing
- Outgoing Call Blocking
- In Call Routing Configuration
- Out Call Routing Configuration
- Extension Configuration
- Setting Up IP Extensions
- AltiGen IP Phone Configuration
- Mobile Extension Configuration
- Hunt Group Configuration
- Paging Group Configuration
- Line Park Configuration
- Workgroup Configuration
- Managing and Using MeetMe Conference
- Network Configuration Guidelines for VoIP
- Enterprise VoIP Network Management
- Understanding VoIP Bandwidth Requirements
- Opening AltiEnterprise Manager
- Setting VoIP Codec Profiles
- Assigning Codec Profiles to IP Addresses
- Defining IP Networks
- Defining the IP Dialing Table
- The Multi-site VoIP Domain
- Working with Servers in the VoIP Domain
- Managing VoIP Domain Users
- Configuring Global Least Cost Routing
- When Information May Be Out of Sync
- System Report Management
- Tools and Applications
- E1-R2 and E1 ISDN PRI Installations
- Required Service Parameters
- Network Ports
- Technical Support & Product Repair Services
- Troubleshooting
- Index
20 AltiWare ACC 5.1 Administration Manual
• Windows XP Professional
For AltiWare 5.1 Client Applications
• Windows 98 2nd Edition (AltiView, AltiAgent, AltiSupervisor only)
• Windows 2000 Server/Professional with SP4 and above
• Windows XP Professional
• Windows Vista Business
For Online Help
• Internet Explorer 6.0 or higher browser.
CPU, Memory, and HDD Requirements
The following table lists the minimum requirements for a single system.
AltiGen’s Alti-Office3G chassis is the only supported AltiGateway platform. The following table
lists the configuration of the Alti-Office3G.
The total number of AltiGateways supported in this release is three. In a multi-chassis
configuration, only Alti-Office3G can be used as a Softswitch system.
Number of
Triton or
Quantum
boards per
system
CPU
Type
Available
Memory
Hard Disk
Controller
Power
Supply
5V
Require-
ment
12 V
Require-
ment
1-3 1.2 GHz 512 MB IDE Single 300W 15A 6A or
better
4-6 1.2 MHz 512 MB SATA RAID Single 400W
or Dual 400W
load sharing
recommende
d
20A 16A
7-15 3.0 GHz 1 GB SATA RAID Dual 400W
with load
sharing
required
40A 20A
Number of
Triton or
Quantum
boards per
system
CPU
Type
Available
Memory
Hard Disk
Controller
Power
Supply
5V
Require-
ment
12 V
Require-
ment
1-15
(Office 3G)
3.0 GHz 1 GB SATA RAID Dual 400W
with load
sharing
required
40A 20A