User guide
Table Of Contents
- About This Manual
- Overview
- Technology Enhancements in Release 5.1
- SIP Implementation
- Multi-Site Enterprise Management - AltiEnterprise Manager
- Multi-Chassis Gateway Support (ACM only)
- Capacity Improvements
- Voice Processing New Features and Enhancements
- PBX New Features and Enhancements
- Call Center New Features and Enhancements
- Client Application New Features and Enhancements
- IP Phone New Features and Enhancements (IP600, IP710, IP705)
- Key System Features
- Technology Enhancements in Release 5.1
- Software Installation & License Registration
- Getting Around AltiWare Administrator 5.1
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Country-Relevant Settings
- Audio Peripheral Configuration
- Activity
- Feature Profiles
- CT-Bus Configurations
- Voice Mail Configuration
- Auto Attendant Configuration
- Board Configuration
- Using the Triton Resource Board
- Using the Triton MeetMe Conference Board
- Configuring the Quantum Board
- Configuring the Triton Analog Station Board
- Configuring the Triton Analog Trunk LS/GS and LS Boards
- Configuring the Triton VoIP Board
- Configuring the Triton T1/E1 Board
- Configuring Virtual Boards SIPSP and H323SP
- Configuring the MAX Board
- Configuring the Virtual MobileExt Board
- Trunk Configuration
- Trunks Out of Service
- Channel Identification
- Opening the Trunk Configuration Window
- Selecting Trunks to Set Attributes
- Configuring One or Multiple Trunks
- Setting General Trunk Attributes
- H323 Tie Trunk Properties
- SIP Tie Trunk Properties
- SIP Trunk Properties
- Triton T1/E1 Trunk Properties
- Triton Analog Trunk GS/LS Properties
- Quantum Trunk Properties
- Incoming Call Routing
- Outgoing Call Blocking
- In Call Routing Configuration
- Out Call Routing Configuration
- Extension Configuration
- Setting Up IP Extensions
- AltiGen IP Phone Configuration
- Mobile Extension Configuration
- Hunt Group Configuration
- Paging Group Configuration
- Line Park Configuration
- Workgroup Configuration
- Managing and Using MeetMe Conference
- Network Configuration Guidelines for VoIP
- Enterprise VoIP Network Management
- Understanding VoIP Bandwidth Requirements
- Opening AltiEnterprise Manager
- Setting VoIP Codec Profiles
- Assigning Codec Profiles to IP Addresses
- Defining IP Networks
- Defining the IP Dialing Table
- The Multi-site VoIP Domain
- Working with Servers in the VoIP Domain
- Managing VoIP Domain Users
- Configuring Global Least Cost Routing
- When Information May Be Out of Sync
- System Report Management
- Tools and Applications
- E1-R2 and E1 ISDN PRI Installations
- Required Service Parameters
- Network Ports
- Technical Support & Product Repair Services
- Troubleshooting
- Index

268 AltiWare ACC 5.1 Administration Manual
When configuring the remote IP phones—IP Phone 3, IP Phone 4, and IP Phone 5—
you should set up the AW address to use AltiServ’s IP address.
For the VPN Tunnel between the Two Private Networks:
You must set up a VPN tunnel to connect the two private networks. The VPN setup
procedure may be complicated and is generally performed by a professional IT
technician.
The following minimum guidelines need to be considered for setting up the VPN tunnel:
• WAN Bandwidth—should be greater than the aggregate of maximum VoIP session
bandwidth usage. Each G.711 codec requires 17 Kbps and each G.723.1 codec
requires 85 Kbps.
• QoS—if the IP WAN network provides QoS (Quality of Service), it should be
configured to honor VoIP RTP packet transmission.
An easy example for a VPN resolution is with the Linksys EtherFast VPN router
1
. Router
1 and Router 2 are routers supporting VPN. When configuring these VPN routers, the
following information is needed. (Also, please refer to the Router's User Guide for more
detailed information.)
Router 1's Setting
1
Linksys is for reference only. AltiGen has not certified this product or any other router at this time.
Local Secure Group:
(specifies the local network
which can access the VPN
tunnel at the corporate
network)
Subnet IP:
192.168.1.0
(Corporate Network)
Subnet Mask:
255.255.255.0A
Remote Secure Group:
(specifies the remote
network which can access
the VPN tunnel at the branch
office network)
Subnet IP:
192.168.2.0
(Branch Office
Network)
Subnet Mask:
255.255.255.0A
Remote Security
Gateway:
(specifies the public IP
address of the remote
gateway which can access
the VPN tunnel at the branch
office)
63.224.32.34
(Router 2’s public IP
Address