User guide
Table Of Contents
- About This Manual
- Overview
- Technology Enhancements in Release 5.1
- SIP Implementation
- Multi-Site Enterprise Management - AltiEnterprise Manager
- Multi-Chassis Gateway Support (ACM only)
- Capacity Improvements
- Voice Processing New Features and Enhancements
- PBX New Features and Enhancements
- Call Center New Features and Enhancements
- Client Application New Features and Enhancements
- IP Phone New Features and Enhancements (IP600, IP710, IP705)
- Key System Features
- Technology Enhancements in Release 5.1
- Software Installation & License Registration
- Getting Around AltiWare Administrator 5.1
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Country-Relevant Settings
- Audio Peripheral Configuration
- Activity
- Feature Profiles
- CT-Bus Configurations
- Voice Mail Configuration
- Auto Attendant Configuration
- Board Configuration
- Using the Triton Resource Board
- Using the Triton MeetMe Conference Board
- Configuring the Quantum Board
- Configuring the Triton Analog Station Board
- Configuring the Triton Analog Trunk LS/GS and LS Boards
- Configuring the Triton VoIP Board
- Configuring the Triton T1/E1 Board
- Configuring Virtual Boards SIPSP and H323SP
- Configuring the MAX Board
- Configuring the Virtual MobileExt Board
- Trunk Configuration
- Trunks Out of Service
- Channel Identification
- Opening the Trunk Configuration Window
- Selecting Trunks to Set Attributes
- Configuring One or Multiple Trunks
- Setting General Trunk Attributes
- H323 Tie Trunk Properties
- SIP Tie Trunk Properties
- SIP Trunk Properties
- Triton T1/E1 Trunk Properties
- Triton Analog Trunk GS/LS Properties
- Quantum Trunk Properties
- Incoming Call Routing
- Outgoing Call Blocking
- In Call Routing Configuration
- Out Call Routing Configuration
- Extension Configuration
- Setting Up IP Extensions
- AltiGen IP Phone Configuration
- Mobile Extension Configuration
- Hunt Group Configuration
- Paging Group Configuration
- Line Park Configuration
- Workgroup Configuration
- Managing and Using MeetMe Conference
- Network Configuration Guidelines for VoIP
- Enterprise VoIP Network Management
- Understanding VoIP Bandwidth Requirements
- Opening AltiEnterprise Manager
- Setting VoIP Codec Profiles
- Assigning Codec Profiles to IP Addresses
- Defining IP Networks
- Defining the IP Dialing Table
- The Multi-site VoIP Domain
- Working with Servers in the VoIP Domain
- Managing VoIP Domain Users
- Configuring Global Least Cost Routing
- When Information May Be Out of Sync
- System Report Management
- Tools and Applications
- E1-R2 and E1 ISDN PRI Installations
- Required Service Parameters
- Network Ports
- Technical Support & Product Repair Services
- Troubleshooting
- Index
Chapter 17: Mobile Extension Configuration
AltiWare ACC 5.1 Administration Manual 247
Voice Mail for Mobile Extensions
When the mobile extension phone is turned off or busy, messages can go to the
extension’s voice mail in AltiWare or to the mobile phone’s voice mail:
• To send a call to the mobile extension’s voice mail in AltiWare, check the Press any
key to answer call check box.
• To send a call to the mobile phone’s voice mail, the Press any key to answer call
check box must be unchecked.
Mobile Extension Limitations
• Quantum analog trunk is not supported.
• Only PRI mobile trunks can deliver Caller ID information to the Mobile Extension.
• A Mobile Extension cannot support Centrex transfer.
• After adjusting the number of mobile extension ports in a mobile extension board,
AltiWare must be restarted for the changes to take effect.
• Cannot deliver caller name to the Mobile Extension.
• Does not support Message Waiting Indicator on Mobile Extension device. (Use
Message Notification as a work-around).
• Since the DTMF key * is used for simulating the FLASH signal, there is no way to
send * to the system.
• The RNA for Mobile Extension may not be accurate, because the system ring count
may not be in sync with the Mobile Extension device ring count.
• When placing calls to Mobile Extensions that are cell phones, if the cell phone is out
of signal range, the caller may hear long periods of silence. You can check the Press
any key to answer call option to prevent this problem.
• Only analog trunks can be allocated as dedicated mobile trunks.