User guide
Table Of Contents
- About This Manual
- Overview
- Technology Enhancements in Release 5.1
- SIP Implementation
- Multi-Site Enterprise Management - AltiEnterprise Manager
- Multi-Chassis Gateway Support (ACM only)
- Capacity Improvements
- Voice Processing New Features and Enhancements
- PBX New Features and Enhancements
- Call Center New Features and Enhancements
- Client Application New Features and Enhancements
- IP Phone New Features and Enhancements (IP600, IP710, IP705)
- Key System Features
- Technology Enhancements in Release 5.1
- Software Installation & License Registration
- Getting Around AltiWare Administrator 5.1
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Country-Relevant Settings
- Audio Peripheral Configuration
- Activity
- Feature Profiles
- CT-Bus Configurations
- Voice Mail Configuration
- Auto Attendant Configuration
- Board Configuration
- Using the Triton Resource Board
- Using the Triton MeetMe Conference Board
- Configuring the Quantum Board
- Configuring the Triton Analog Station Board
- Configuring the Triton Analog Trunk LS/GS and LS Boards
- Configuring the Triton VoIP Board
- Configuring the Triton T1/E1 Board
- Configuring Virtual Boards SIPSP and H323SP
- Configuring the MAX Board
- Configuring the Virtual MobileExt Board
- Trunk Configuration
- Trunks Out of Service
- Channel Identification
- Opening the Trunk Configuration Window
- Selecting Trunks to Set Attributes
- Configuring One or Multiple Trunks
- Setting General Trunk Attributes
- H323 Tie Trunk Properties
- SIP Tie Trunk Properties
- SIP Trunk Properties
- Triton T1/E1 Trunk Properties
- Triton Analog Trunk GS/LS Properties
- Quantum Trunk Properties
- Incoming Call Routing
- Outgoing Call Blocking
- In Call Routing Configuration
- Out Call Routing Configuration
- Extension Configuration
- Setting Up IP Extensions
- AltiGen IP Phone Configuration
- Mobile Extension Configuration
- Hunt Group Configuration
- Paging Group Configuration
- Line Park Configuration
- Workgroup Configuration
- Managing and Using MeetMe Conference
- Network Configuration Guidelines for VoIP
- Enterprise VoIP Network Management
- Understanding VoIP Bandwidth Requirements
- Opening AltiEnterprise Manager
- Setting VoIP Codec Profiles
- Assigning Codec Profiles to IP Addresses
- Defining IP Networks
- Defining the IP Dialing Table
- The Multi-site VoIP Domain
- Working with Servers in the VoIP Domain
- Managing VoIP Domain Users
- Configuring Global Least Cost Routing
- When Information May Be Out of Sync
- System Report Management
- Tools and Applications
- E1-R2 and E1 ISDN PRI Installations
- Required Service Parameters
- Network Ports
- Technical Support & Product Repair Services
- Troubleshooting
- Index

148 AltiWare ACC 5.1 Administration Manual
Note: You can use Apply to to apply call restriction settings to one, some, or all
extensions. See “About the Apply To Button” on page 128 for more information
on using Apply to.
Setting Call Restriction Options
You can use one of the following options in setting restrictions on an extension or on
multiple extensions using Apply to.
• No Restrictions on Outcalls
• Internal Calls Only—extension-to-extension.
• Internal, Local, and Unrestricted Area Codes—Allow extension to call internal,
local, and area codes defined in the Unrestricted Area Codes in the Call
Restriction tab of the System Configuration window.
• Allow Internal/Local/Unrestricted, and Defined Prefixes—In addition to the
above privilege, allow the extension to call prefixes you specify in the Prefixes
Allowed boxes. Include all relevant prefix numbers (for example, if appropriate, you
would include 1+area code before the number). This configuration will not override
System Prohibited Prefixes set in System Configuration.
• All Calls Allowed Except the Defined Prefixes—In addition to System Prohibited
Prefixes, you can block this extension from dialing the numbers defined in the
Prefixes Disallowed boxes.
Setting Other Call Restrictions
Other call restriction rules can deny or allow the following:
• Allow Calls to be Transferred or Conferenced to an Outside Number—when
checked, the internal extension user can log into voice mail, make a call to a second
party, then transfer or conference to a third party.
• Allow User to Configure Forwarding, Notification, and Reminder Call to an
Outside Number—This setting regulates extension call forwarding, voice mail
notification, and reminder call configuration. If this setting is not checked, you will
see a warning message pop up when trying to set up forwarding to an outside
number. International calls are not allowed if the fourth option is not checked.
• Allow Outside Caller to Make or Return Calls from within VM System—when
checked, an outside caller can dial into the system, log in to the extension’s voice
mail, and make or return calls from the voice mail (Zoomerang feature).
International calls are not allowed if the fourth option is not checked.
• Allow Outside Caller to Make or Forward International Calls from within VM
system—This setting regulates making international calls from voice mail and
forwarding to an international number. You need to check the second and third
options to be able to check this configuration.
Caution! Allowing any of these options may increase the potential for toll fraud. Make