User guide
Table Of Contents
- About This Manual
- Overview
- Technology Enhancements in Release 5.1
- SIP Implementation
- Multi-Site Enterprise Management - AltiEnterprise Manager
- Multi-Chassis Gateway Support (ACM only)
- Capacity Improvements
- Voice Processing New Features and Enhancements
- PBX New Features and Enhancements
- Call Center New Features and Enhancements
- Client Application New Features and Enhancements
- IP Phone New Features and Enhancements (IP600, IP710, IP705)
- Key System Features
- Technology Enhancements in Release 5.1
- Software Installation & License Registration
- Getting Around AltiWare Administrator 5.1
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Country-Relevant Settings
- Audio Peripheral Configuration
- Activity
- Feature Profiles
- CT-Bus Configurations
- Voice Mail Configuration
- Auto Attendant Configuration
- Board Configuration
- Using the Triton Resource Board
- Using the Triton MeetMe Conference Board
- Configuring the Quantum Board
- Configuring the Triton Analog Station Board
- Configuring the Triton Analog Trunk LS/GS and LS Boards
- Configuring the Triton VoIP Board
- Configuring the Triton T1/E1 Board
- Configuring Virtual Boards SIPSP and H323SP
- Configuring the MAX Board
- Configuring the Virtual MobileExt Board
- Trunk Configuration
- Trunks Out of Service
- Channel Identification
- Opening the Trunk Configuration Window
- Selecting Trunks to Set Attributes
- Configuring One or Multiple Trunks
- Setting General Trunk Attributes
- H323 Tie Trunk Properties
- SIP Tie Trunk Properties
- SIP Trunk Properties
- Triton T1/E1 Trunk Properties
- Triton Analog Trunk GS/LS Properties
- Quantum Trunk Properties
- Incoming Call Routing
- Outgoing Call Blocking
- In Call Routing Configuration
- Out Call Routing Configuration
- Extension Configuration
- Setting Up IP Extensions
- AltiGen IP Phone Configuration
- Mobile Extension Configuration
- Hunt Group Configuration
- Paging Group Configuration
- Line Park Configuration
- Workgroup Configuration
- Managing and Using MeetMe Conference
- Network Configuration Guidelines for VoIP
- Enterprise VoIP Network Management
- Understanding VoIP Bandwidth Requirements
- Opening AltiEnterprise Manager
- Setting VoIP Codec Profiles
- Assigning Codec Profiles to IP Addresses
- Defining IP Networks
- Defining the IP Dialing Table
- The Multi-site VoIP Domain
- Working with Servers in the VoIP Domain
- Managing VoIP Domain Users
- Configuring Global Least Cost Routing
- When Information May Be Out of Sync
- System Report Management
- Tools and Applications
- E1-R2 and E1 ISDN PRI Installations
- Required Service Parameters
- Network Ports
- Technical Support & Product Repair Services
- Troubleshooting
- Index

114 AltiWare ACC 5.1 Administration Manual
Tone Disconnect
Busy tone (reorder tone, fast busy tone, error tone, and so
on) or dial tone (continuous tone, and so on). This should
be used in conjunction with drop in loop current. For COs
who cannot guarantee loop break, this may be the only
option.
Receiver/
Transmission Gain
Slide setting adjusts the gain from -6 dB to 6 dB for every
Triton Analog Trunk channel.
The gain is not adjustable, by default. The user needs to
run the diagnosis first to change the gain. The diagnosis
process determines the max gain based on the diagnosis
results.
The default setting is 0 dB, and it is highly recommended
that you not change this setting.
Caution! Setting the volume too high will cause distortion
in voice quality and/or missed DTMF digits.
Trunk to Trunk Gain This configuration is to set Gain for calls that involve two
analog trunks (one in and one out). Because an analog
trunk typically has energy loss of 3-12 dB, a two-trunk
operation, like VM out call and MobileExt, may have low
volume issues because energy loss is doubled. This
configuration can compensate the energy loss. The valid
range is 0 to 6 dB. Recommended value is 3 dB.
Caution: Setting the Gain too high may cause distortion
in voice quality and DTMF tone. Your CO may not be able
to recognize the dialing number if DTMF tone is distorted.
Last Diagnosis Time The last time the Diagnosis button was clicked.
Diagnose button Use this button to view the Noise Level, Echo Return Loss,
and Hybrid Echo Return Loss, measured using the current
Impedance setting.
Noise Level The noise level (displayed after you click the Diagnose
button or the Match Impedance button). Acceptable
range for Noise Level is less than -67 dBm in value. For
example, Noise Level of -72 dBm is good and -63 dBm is
poor. You may experience high background noise and low
voice volume if Noise Level is poor.
Echo Return Loss The measurement for echo return loss (displayed after you
click the Diagnose button or the Match Impedance
button). Acceptable range for Echo Return Loss is less than
-12 dB. For example, Echo Return Loss of -19 dB is good
and -8dB is poor. The IP phone users may hear their voice
coming back (echo) if Echo Return Loss is poor.
Hybrid Echo Return
Loss
The measurement for hybrid echo return loss (displayed
after you click the Diagnose button or the Match
Impedance button). Acceptable range for Hybrid Echo
Return Loss is less than -6 dB.
Parameter Description