User guide

Key AltiContact Manager Characteristics
1-28 AltiContact Manager Administration Manual
— AltiContact Manager disconnects the voice mail session when a
silence period exceeds 7 seconds during voice mail recording over
VoIP.
• VoIP Hop Off Call Support - allows an extension to access a T1 or
COtrunkontheremotesystemand“hopoff’todialanoutside
telephone number. This “hop off’ feature can be enabled or disabled
on the remote system. Outcall restrictions for hop off calls are
configurable.
Voice over IP Session Support AltiContact Manager
Features
The following trunk-related AltiContact Manager features are supported
during IP trunk call sessions. Refer to the AltiServ User Guide for more
details on how these features work over IP trunks.
• Incoming and Outgoing Trunk Calls
• Call Transfer To and From IP Trunk (Blind & Supervised)
• One Number Access
• Message Notification
• Reminder Calls
• Multi-Location Conferencing
• Call Park
• Call Waiting
•CallForwarding
• Automatic Call Distribution
•IVR
• System Call Back
• Calling Out from Voice Mail
• Zoomerang
• DialLastCaller
• Speed Dialing
• Call Accounting
• Caller ID
•VoiceMail
• MS Exchange Integration
• AltiConsole Client Support