User guide

488 MAXCS ACM 6.5 Administration Manual
multi-site, creating 355
rejoining a server to
360
relocating extension
368
relocating extension using #27
370
synchronizing manually
375
system ID and
359
VoIP menu
35
VoIP network guidelines
327
VoIP network management
337
VoIP troubleshooting
479
W
WAN
bandwidth
330
router configuration
331
WAN router, configuring
331
web IP calls
145
configuring incall routing
145
windows
view (boards, trunks, etc.) 36
work days, setting up
55
Work/Hunt Group Converter
441
Work/Hunt Group Converter tool
441
workgroup
adding a 283
answer handling
303
business hours
289
configuration
279
configuring basic attributes
283
converting to hunt group
441
incoming call handling
300
logging outbound calls
207
mail management
295
message notification
298
queue management
305
recording options
286
setup
283
single call handling
304
skill setting
291
status display
240
workgroup queue
agent pick up call 206
Workgroup View window
39
wrap-up time, setting
206
Z
zero code suppression 156
Bell
156
GTE
156
Jam Bit 8
156