User guide

486 MAXCS ACM 6.5 Administration Manual
uration 68
recording
auto attendant phrases 99,
446
configuring call
110
configuring on trunk
127
file description
109
messages
85
multiple gateways
111
personal options
200
remote shared directory
111
requirements
109
recording options
for workgroups 286
Recording Seat license
200, 286
Recording Session license
200,
286
recording tone
201, 286
redirect IP phones when server
down 370
redundancy
377
refresh enterprise configuration
375
refresh interval, current traffic
statistics 41
rejoining a server to VoIP domain
360
relocating domain extension
368
relocating domain extension us-
ing #27 370
remote IP phones behind NAT
473
remote locations
354
repair, product
476
replicate from domain
375
report
cumulative IP traffic statistics
394
system summary
393
Report menu
35
reports, call logs
62
reports, system
377–??, 393–
395
requirements
CPU, memory, HDD 25
rerouting outgoing calls
364
reset board button
149
Reset button, Extension View
38
Reset button, Trunk View window
39
resetting cumulative statistics
395
Resource board
149
Restoring files
432
restricting tie trunk calls
61
restrictions
call 216
outgoing call
216
ring all available members
269,
303
ring average longest idle member
303
ring back
47
ring fewest answered calls
304
ring first available member
269,
303
ring longest idle member
269,
303
ring shortest average talk time
304
ringing
distinctive, enabling 47
RNA Agent Auto Logout
302
RNA Agent Not Ready
302
route access
54
route access code vs trunk access
code 124, 183
route definitions
out call routing 185
router
331
routing
by caller ID 178
by caller ID & DNIS
177
by DNIS
179
incoming calls
177
routing rules, in call
177
RTP & RTCP settings
479
RTP packet length
345
RTP/RTCP
definition 479
Rx level
improving 141
Rx level, measuring
140
S
scheduling backup 431
scope of extension
changing 366
VoIP domain
364
seat-based licenses, assigning
41
secure RTP
346
security alert log file
213
security, detecting hackers
212
send notification
214, 299
server down
redirect IP phones 370
server ID
changing length 359
server ID length
480
server IP address, auto-discovery
241
server IP address, in IP dialing ta-
ble 354
service
parameters 467
subscribing to
467
service level calculations options
button
285
service level for workgroups
40
service level threshold
285
services
AltiGen, stop & start 435
SMTP/POP3
87
Services menu
34
setting 10 digit dialing area codes
61
setting huntgroup hours
262
setting trunk attributes
124
setting up
extensions 195
groups
205
huntgroup mail management
262
huntgroup membership
260
huntgroups
259
workgroups
283
SF (Superframe Format)
156
shared mobile trunk, setting
253
signal channel, about
166
signaling protocol
T1 133
silence suppression
344
single call handling
269
single call handling, enabling
269,
304
single call waiting, enabling
220
SIP Early Media
345
SIP tietrunk properties, setting
128
SIP transport options
346
SIP transport, ext assignment vs
codec profile 347
SIP trunk properties, setting
129
skill setting
workgroups 291
skill-based routing
304
SMTP service
87
SMTP/POP3
setting for extension 210
speed dial
station 207
speed dialing
configuration 57
SQL
64
starting AltiGen services
435
static noise, test tool
430
station speed dialing
207
Status bar information
36
Stop Switching Service
42
stop/start
MAXCS services 42
stopping AltiGen services
435
subscribing to service
467
Superframe Format (SF)
156