User guide

MAXCS ACM 6.5 Administration Manual 485
monitor list
223
monitoring extensions, set up
223
multilingual prompts
101
overview
101
multilingual system
auto attendant 104
configuring
103
configuring #12 for extension
106
configuring DNIS routing
107
configuring extension
105
multilink
330
multiple call waiting, enabling
220
multiple data message format
(MDMF) 203
multiple language system
language used 108
music files
converting 439
music on hold custom file
68
music on hold, configuration
68
MVIP cable, test tool
430
N
N/A programmable key 240
NAT
331
MAXCS behind, configuring
351
server behind
348
NAT support
351
navigating MaxAdmin
33
network
defining 349
IP, defining address range
350
quality of service
327
Network Address Translation
(NAT) 331
network guidelines for VoIP
327
network management
337
network ports used by MAXCS
471
no answer handling
220, 268, 302
non-workday handling
291
notification
message
212, 264
schedule
215, 266
workgroup messages
298
notification type and timing
214,
266, 299
numbering plan
48
ISDN, configuring
162
O
ONA
call screening
222
configuring
221
enabling
220
ring duration
223
one number access
configuring 221
enabling
220
one-way connection, test tool
430
online help
35
operating systems, supported
23
Operator Extension
48
operator group
48
option 120, DHCP
241
out call routing
configuration 183
configuring
184
default routes
186
dialing delay
192
dialing pattern tips
189
dialing patterns
187
example configuration
190
overview
183
route definitions
185
out of sync
375
outgoing call blocking
146
outgoing calls, blocking all
61
overhead paging
69
overlap dialing
126, 354
P
packet length 345
pager notification
265, 299
paging
overhead paging 69
trunk configuration
125
paging group
configuration 271
password
changing 33
extension
197
PBX menu
34
personal call recording options
200
phone display options
204
phone number
trunk 125
phrase management
for auto attendant
98, 446
phrase manager, custom
446
physical extension
196
ping, to check network connectiv-
ity 479
pipe
intranet 348
intranet, configuring
350
public
348
public, configuring
350
playback message
210, 263, 297
playing music from a file
68
PM schedule
55
poor voice quality
479
POP3 service
87
port number
38
ports, network
471
Postmaster Extension
88
prefix
system prohibited 60
toll call
65
press "0" option
210, 297
press any key to answer call
254
PRI
channel assignment 469
subscribing to service
469
PRI calling numbers, configuring
164
PRI ISDN numbering plan, config-
uring 162
priority promotion
308
priority queuing
179
private network
defining 349
product repair
476
prompts
converting 439
greeting and update
69
in other languages
101
multilingual, overview
101
multiple languages, storing
102
PSTN failover, configuring
364
public pipe
348
configuring
350
push URL/Web page
95
Q
quality of service (QoS) 327
queue announcement
306
queue call priority score
309
queue management
advanced
309
for huntgroups
270
for workgroups
305
queue overflow
advanced queue management
311
queue overflow routing
307
queue phrase options
306
queuing control
basic 306
quit queue
308
R
Read Config tool 440
Realtime Transport Control Proto-
col (RTP/RTCP)
definition
479
recorded announcements, config-